Home Digital Services Digi system migration process will cause temporary disruptions and limit data speed

Digi system migration process will cause temporary disruptions and limit data speed

by Victor Ng

Digi users may experience issues with certain service disruptions today and tomorrow as the telco brand gears up to perform an overnight system migration. 

Digi system migration process will cause temporary disruptions and limit data speed 44

The upgrading process will start at 9pm tonight, and will carry on until 9.30am tomorrow (26 Oct).  

Digi confirms that the services that will be unavailable include: 

  • VoLTE, VoWiFi 
  • Internet speeds will be capped at 5mbps from 25 OCT, 11.30pm – 9.30am 26 Oct 
  • All self-serve channels are inaccessible during the same time 
  • All bill payment services will be unreachable during the same time 

The migration process is important for streamlining internet rollover, internet sharing and internet quota buckets. Do note that Digi Fibre users will not be affected during this two-day period. 

Visit Digi’s website here to learn more about the process. 

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