Update 2: As of two hours ago, Maxis had issued a statement saying that the connection issues have been resolved: “We would like to inform our customers that services have been restored, and we are closely monitoring the situation to ensure continued stability. We would like to once again apologise to our affected customers and thank them for their patience and understanding”.
Update: Maxis has issued a statement on the issue: “We would like to apologise to our Hotlink and Ookyo customers who may be experiencing some service interruptions with their lines. Rest assured that we are working hard to rectify this as soon as possible. We will notify our affected customers when services are fully restored. We thank you for your kind understanding and support”.
Maxis internet networks are down, we repeat, Maxis is down. Folks have gone onto Twitter to seek answers (but mostly to moan) to their fleeting 4G connections using Maxis.
In fact, some users are experiencing a total shut out in terms of connection, so no 3G even. Maxis have aware to us that only pre-paid customers are affected by the outage. Plus, the company have also acknowledged the issue and says that they’re working on fixing it as we speak. At the time of writing, it has been little over an hour since the problem arose.
Our team is in the midst of rectifying it. TQ-Isaac [2]
— Maxis (@MaxisListens) October 7, 2019
Hang tight Maxis customers, we’re sure there’s a magazine lying around somewhere you can kill time with.
