There are many who aren’t happy when they found out Apple is trying to stop them from going to a third-party repair centre, but Apple has provided clarifications on why they chose to do so.
In a statement to iMore, Apple said, “We take the safety of our customers very seriously and want to make sure any battery replacement is done properly. There are now over 1,800 Apple authorized service providers across the US so our customers have even more convenient access to quality repairs.”
It has been quite a while, but iPhone users whose battery wasn’t replaced by authorised service providers will be shown an error message that says, “Unable to verify this iPhone has a genuine Apple battery. Health information not available for this battery.” This does not necessarily prove that the iPhone battery is not a genuine Apple battery; it could mean that iOS couldn’t detect the right micro-controller that only authorised technicians can properly configure hence the error message.
“This notification does not impact the customer’s ability to use the phone after an unauthorized repair,” said Apple. Therefore, iPhone users can rest assured that even if they’re shown the error message, they can still use their iPhones normally. The only issue is the battery health stats won’t be shown so you won’t know your battery’s maximum capacity.
