It’s undeniable that the Galaxy Note 7 issues have taken a toll on Korean manufacturer Samsung. To recount earlier events, Samsung has announced a global recall involving appromixately 2.5 million units of the Galaxy Note 7 due to recent fire incidents reported by users worldwide. On top of that, numerous airlines have started banning the in-flight use of the phablet. Though there were rumors claiming that Samsung will start remotely disabling the Note 7, the company has since denied such claims. Now we have news that Samsung will be issuing a quick temporary fix for the overheating battery problem.
According to the Associated Press, Samsung will be rolling out an OTA update which will limit the Note 7’s battery charge to 60 percent, meaning that users won’t be able to recharge the phone to its full capacity, to prevent the battery from overheating. Spotted on the front page of South Korean newspaper Seoul Shinmun is an advertisement by Samsung, announcing the software update for the Galaxy Note 7, for users who intend to continue using the handset. According to Samsung, the sofware update will begin rolling out to South Korean Note 7 users at 2 a.m. on September 20. However, it is still a mystery on whether there will be a global rollout of the said software update. Samsung claimed that the OTA update is a safety measure for its consumers:
“It is a measure to put consumer safety first but we apologize for causing inconvenience.”
The company will start shipping out replacements for recalled units of the Galaxy Note 7 starting 19 September next week. As the world’s largest smartphone maker, the Note 7 recall has badly hit Samsung’s reputation. Along with the launch of the iPhone 7 and 7 Plus last week, it’s tough to say whether Samsung is able to bounce back from its loss.
Source: The Associated Press