Touchngo is a legit scam. Can’t reload using their app, can’t cash out your money if you don’t use it, you’ll be charged extra 10% if you use it for parking. What else? https://t.co/FoeWWtC5k8
— Nana (@NHA_HusnAhmad) September 2, 2019
Surcharges
Parking surcharge
Starting with the issue of parking surcharges – parking sites are run by third party vendors, they work with TnG on a contractual basis to implement cashless solutions.
Credit reload surcharge
Dormant cards and refunds
The next point of contention voiced over Twitter is about not being able to transfer credit balance from one card to another, and the fees required to re-activate a dormant card.