If you’re a Celcom user, then prepare yourself for the next few days. From December 9 to December 13, there will be some service issues that will affect both their Postpaid and Prepaid users.
According to Celcom, the network disruption will affect users from Klang Valley, Selangor, Johor, and Sabah. There are already several users who have tweeted their complaints on Twitter regarding the network disruption, causing them to be unable to receive calls.
Pelanggan Celcom Postpaid dan Prepaid mungkin mengalami gangguan pada servis data&panggilan dari 9-13 Disember 2019.
Pasukan teknikal kami berusaha keras untuk minimakan kesan aktiviti tersebut.
— Celcom Axiata (@Celcom) December 9, 2019
Celcom also mentioned that the technical team is already in the process of minimizing the impact on its users. The company is currently performing upgrades in stages, causing several areas to be congested, leading to either a slow Internet connection or total service disruption.
On the other hand, Celcom is also busy checking other areas that are affected by asking Twitter users for their affected locations so that the telco can check on the network status in those areas.