Recently, a number of Apple iPhone users have reported their handsets shutting down with 30 percent of battery left. Apple eventually resolved the issue by swapping out batteries for affected customers and their iPhones. Just yesterday, the Cupertino company has released a new statement, explaining the reason behind its iPhone units with faulty batteries.
Apple has earlier explained that the battery issue has affected “a small number” of iPhones, and still stood by that reasoning in the latest statement released. The company has claimed that after a series of intensive investigations, there were no new discoveries as to why the iPhones shut down unexpectedly. However, the company has provided a couple of detailed explanations:
“We found that a small number of iPhone 6s devices made in September and October 2015 contained a battery component that was exposed to controlled ambient air longer than it should have been before being assembled into battery packs. As a result, these batteries degrade faster than a normal battery and cause unexpected shutdowns to occur. It’s important to note, this is not a safety issue.”
Based on the statement above, it is safe to say that the battery issue surrounding the iPhone 6s units are not life endangering, unlike the case of the Samsung Galaxy Note 7, so it’s probably an issue of annoyance instead of a safety issue. Apple has setup a page for the “iPhone 6s Program for Unexpected Shutdown Issues” whereby users can find out whether their iPhone unit is affected. The full statement by Apple is available at the source link below.
Source: Apple