The effort of going to Apple’s support website or calling up the customer service for troubleshooting is now simplified with the Apple Support app, available as a free download on the App Store, the app delivers a user friendly and straightforward user interface that let’s users access tips and tricks, and troubleshooting topics for all Apple products and services, you will also be able to check service coverage status for your Apple products, which saves a lot of trouble entering the serial number on to Apple’s website to get such info.

The Apple Support app will require you to sign in with your Apple ID, which pulls all the information of the devices that you have signed on, it will offer native, chat and e-mail features to contact Apple experts and will be able to pull interaction history should you need to check back. Best of all, if the app isn’t able to resolve any of your issues, you can even schedule a repair appointment with an authorized service provider near you within the app.

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Download Apple Support from the App Store to find out.